As many of you have noticed, I haven’t been writing much lately. Well, here’s why. 2017 will be another transition year for me. I have decided to cease my Consulting and Sales Training business and move on to becoming a student at Arizona State University! Yep, going back to school!! I will continue my work with NABEF and The Walter Cronkite School of Journalism and Mass Communication and look forward to mentoring graduates as they enter and grow in their Broadcast careers.
The Broadcast business is going through “change pains” for sure. My hope is you will achieve as much joy, success and satisfaction during the evolution as I have over the last 35+ years. My passion remains unchanged. And, by the way, this business seems to attract some of the nicest, brightest, kindest and funniest people on earth! That’s the best part!!
So please don’t hesitate to reach out – I’m not going too far away and will love hearing from you!!
All I ask is please FOCUS on Customer Success – every day, all the time. Those who do will be remark-able.
With a heartfelt thank you to so many —